The next generation of service members expects something different. They are used to banking from their phones, ordering food from their phones, managing appointments from their phones, and getting answers in seconds without needing to call, wait on hold, leave a voicemail, or follow up by email.
AI-Powered Readiness. Smarter Automation. Total Operational Control. Outpatient App 3.0 is here – our biggest leap forward yet in modernizing medical readiness across the Department of Defense and U.S. Air Force healthcare environments. This release is focused on one mission: Compliance, readiness, and workflow automation – simplified through AI. With 3.0, health clinics and MTF’s gain stronger readiness visibility, more operational control, and powerful new AI capabilities that reduce manual workload and accelerate outcomes.
Happy New Year! With the start of 2025, The Outpatient App team is thrilled to announce several major updates that enhance the security, compliance, and accessibility of our platform. These improvements ensure we continue to provide a secure, seamless, and inclusive experience for all military personnel, patients and healthcare professionals. Below, we highlight our migration to AWS Gov, FedRAMP readiness, NIST 800-53 compliance, and ADA / Section 508 accessibility enhancements.
It’s cliche to say, this year is moving fast. It’s also hectic and exciting. It seems everyone in the digital health market is somehow participating in a rapidly changing cross-section between patients demanding direct access to manage their care and health systems trying to answer with better, easier systems.
This is a good thing. Demand is driving a bit of chaos, and better solutions will evolve.
As advancements in technology and healthcare improve, so should our military’s telehealth. The Outpatient App is designed to automate military personnel’s healthcare workflow by simplifying communications and data transfers. The digital platform keeps track of appointments, immunizations, and more. In addition, medical readiness can be assessed in seconds, meaning our forces are always up to date on their records and able to deploy faster.
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