In working with MTFs big and small, Outpatient App has learned that there isn’t a one-size-fits-all way that call schedules are set up and managed. Some departments run 2 on-call shifts a day with an overnight. Others have a weekly on-call schedule that shifts at a specific time the following week. Outpatient App has built a system with easy options for any permissioned administrator to set up the shift schedule that works best for their department.

Whether you want to assign all of your shifts all-at-once, or do it in multiple sessions, it’s easy to set them up. Just select your MTF and Medical Service, then select the date range from the calendar. All the shifts that were created in the Base Setup process will appear. Simply select which provider will be on call for each shift – you can even assign Primary, Secondary or Alternate on-call for a given shift.

Setting up and maintaining the On-Call Schedule is easy and has a ton of benefits on its own, as highlighted above. An additional benefit though, is that the POCC is automatically integrated with the virtual consult system in the Outpatient App. Whenever a provider requests a consult with another medical service, the request will automatically be routed to the medical service’s current Provider on-call. In this way, without having to know who’s on call prior to sending the consult request, providers can securely communicate with each other to gather more information, send critical photos or questions, close out consults, and generally provide more timely, better healthcare to the patient population.

Outpatient App knows it is also important to display who’s on call, in general. That is one reason the Home/On-Call screen is easy to access by any medical staff member. Additionally, any provider that is on-call will also be badged throughout the Outpatient App system for as long as they’re scheduled. It will save providers from always having to go check the Call Schedule to see who’s on call – it’s possible they’re already chatting with them in the App.