Readiness Innovation Scheduling System

With self-scheduling, automated tracking, and seamless provider coordination,
Outpatient App saves thousands of hours annually, ensuring readiness is maintained while minimizing delays.

Readiness Innovation Scheduling System

Scheduling - PHA

For MHS Medical Readiness

Quicker, Easier way to Request and Schedule Appointments. Service Members can “self administer” a request virtually from their phone (QR code or link). Med Staff can “self administer” from their desktop dashboard asynchronously as their schedule allows. PHA, Labs, Immunizations, Audiograms, DRHA, and other Readiness Appts.

Fast & Easy Scheduling

For Service Members

Service members can quickly request a PHA appointment from their phone or computer — no account required.

A real-time reporting system immediately updates medical staff, allowing them to review, approve, and confirm appointments efficiently. This streamlined process reduces administrative workload while ensuring timely medical readiness.

SM notified with date, time, and location or phone call appointment.

Fast & Easy Scheduling

For Service Members

Service members can quickly request a PHA appointment from their phone or computer — no account required.

SM notified with date, time, and location or phone call appointment.

Saving Nearly 6,000 Hours at Travis Air Force Base

Convenient for Administrators

The Admin Dashboard provides a real-time view of all incoming PHA appointment requests, allowing medical staff to approve, decline, or adjust as needed. Administrators can quickly review request details, contact service members, and ensure seamless scheduling.

Once appointments are confirmed, a reporting dashboard tracks all scheduled PHAs. This streamlined system significantly reduces administrative burden while improving readiness compliance.

PHA Workflow

Scheduling - OHE

For MHS Medical Readiness

Modernizing OHE with Self-Scheduling

For Service Members

Service members can quickly book audiograms, optometry, and other occupational health services, eliminating the need for manual scheduling and reducing delays. This system enhances efficiency, improves communication between service members and medical staff, and ensures readiness requirements are met seamlessly.

Today, SM’s and Employees check a box to certify their checklist is complete. In a future state, they could view and confirm each checklist item in-app.

Modernizing OHE with Self-Scheduling

For Service Members

Today, SM’s and Employees check a box to certify their checklist is complete. In a future state, they could view and confirm each checklist item in-app.

Individual Medical Readiness

Tracking & Coordination

The Outpatient App Medical Readiness System schedules, tracks and coordinates each step in the medical clearance process for deployment, commonly called Individual Medical Readiness (IMR). The process requires involvement and collaboration by teams of people from multiple departments. The Outpatient App simplifies the steps, enables quick and easy coordination, and overall makes the process way more efficient for everyone.

Appointment Types

PHA

Outpatient’s scheduling system automates and streamlines PHA appointments, ensuring service members stay on track with their annual evaluations.

Labs

By consolidating lab scheduling within the platform, Outpatient allows service members to easily book and complete required lab tests, minimizing delays in readiness.

Immunizations

The Outpatient scheduling system efficiently manages immunization schedules by sending timely reminders and tracking completion, ensuring all personnel stay up-to-date with required vaccinations.

DRHA

Outpatient’s scheduling system streamlines the Deployment Health Readiness Assessment (DHRA) process by providing a centralized, automated platform for scheduling and tracking all necessary pre-deployment assessments. Medical Staff creates appointments and Commanders know if and when Airmen have completed them.

Readiness

The Outpatient scheduling system supports readiness by centralizing and automating all health-related appointments in military healthcare.

Audiograms

Audiograms are a critical part of the Periodic Health Assessment (PHA), particularly for personnel exposed to high noise levels, such as in combat or aviation environments. Outpatient simplifies audiogram scheduling by coordinating hearing tests seamlessly with all personnel.

“This is the kind of digital modernization we need.”

The Honorable Dr. Lester Martinez-Lopez
Former Assistant Secretary of Defense for Health Affairs

Introducing PHA Part A - Mobile

We heard from multiple leaders, Active and Reserves, that they’re biggest request is getting Part A onto the phones. So we did some homework and have identified a solution. This is a working demo of the Part A on mobile, which aligns with an architectural diagram of how the technology will work. In combination with the other parts of our system, creates a full end-to-end solution.