Brian Corey recently interviewed with Authority Magazine on his experience working with startups and major companies like Facebook, to co-founding the Outpatient App.
Read More
Outpatient App is fully private and secure – HIPAA compliant, SOC 2 and ISO 27001. It’s a group collaboration environment, but only within a secure, compliant environment.
The global COVID-19 pandemic has been a sea change for everyone. Our fantastic community of customers, caregivers, employees, friends and families are all facing new challenges and major disruptions to how we’ve traditionally lived, worked, and thrived.
FOR IMMEDIATE RELEASE:
June 15th, 2020 — San Francisco, California — Outpatient, Inc. is pleased to announce it has been awarded a U.S. Air Force Small Business Innovation Research (SBIR) Phase I contract through AFWERX and the Air Force Research Lab (AFRL) to advance the usage and development of Telehealth and automated medical monitoring within the Air Force Medical Services (AFMS) and specific Military Treatment Facilities (MTF).
AFWERX was established in 2017 by the Secretary of the Air Force. AFWERX is a catalyst for agile Air Force engagement across industry, academia, and non-traditional contributors to create transformative opportunities. The core mission of AFWERX is to improve Air Force capabilities by connecting innovators, simplifying technology transfer and accelerating results.
AFWERX has partnered with the AFRL, a scientific research organization operation by the U.S. Air Force Material Command, to streamline the SBIR process to speed up the experience, broaden the pool of potential applicants, and decrease bureaucratic overhead.
As a Phase I selected contractor, Outpatient is now working with specific Air Force stakeholder customers and is now eligible as a sole source contractor with the U.S. Government.
Outpatient has subsequently been selected for a Phase II Telehealth implementation and more details will be announced soon.
Outpatient, Inc. (The Outpatient App) is a Digital / Telehealth mobile care coordination tool for patients, their families, medical providers, and caregivers. It enables scheduling, video and messaging communication, task assignments, automatic notifications and updates – all inside a simple and easy to use interface. It’s also 100% private, secure and HIPAA compliant and can be accessed from anywhere in the world via any mobile device. Today Outpatient is used by more than 25,000 patients and families along with hospital systems, elder care companies, and coming soon to military medical centers.
Outpatient is a product and engineering team with backgrounds from Facebook, Nest / Google, Yahoo, Amazon, and Salesforce. The team has extensive experience in scaling global technology platforms along with personal experience as family caregivers.
Media Contact:
Peter Yewell
www.GetOutpatient.com
SAN FRANCISCO – March 19, 2020 – Outpatient announced today a Virus Tracker feature of its caregiving collaboration app and platform specifically designed for the senior housing industry. The Virus Tracker efficiently coordinates the monitoring of coronavirus symptoms such as fever, cough, and shortness of breath for rapid response and communication between health care professionals and families. As part of its announcement, Outpatient is making the app available cost-free to all 140 senior living and nonprofit providers in the U.S. who operate more than 624,000 units and oversee the lives of approximately 2.5 million at-risk older adults.
“The COVID-19 pandemic has led all industries to evolve their practices just as teleconference tools like Zoom and Dialpad have replaced in-person business meetings,” said Peter Yewell, chief operating officer and co-founder of Outpatient. “The coronavirus is a serious threat to residents in long-term care and can have significant impact to a community’s prosperity. At Outpatient we moved fast, calling the audible less than a week ago to offer senior housing providers the opportunity to get ahead of this growing crisis. Our app is the provider solution to increase efficiency, safety and family communication in their communities.”
The Outpatient Virus Tracker now affords senior housing communities a simple tool to implement basic healthcare delivery precautions to stem the coronavirus spread. COVID-19 was introduced into a long-term residential care facility in Washington state earlier this year. The virus impacted 81 residents, 46 staff members and 14 visitors who all tested positive resulting in 29 deaths to date. Limitations in effective infection control and prevention and staff members working in multiple facilities contributed to intra- and interfacility spread.
The Outpatient app offers a HIPAA-compliant, private and secure environment specifically designed for health care communication and tracking. Access is limited to only authorized people in each resident’s “tribe,” and is centrally controlled by system administrators. Providers can streamline the time-consuming communication tasks administrators and staff perform to manage individual family and community updates. This is especially critical during a pandemic when time is a precious commodity and all attention is on resident care and safety. With families being asked to embrace social distancing and refrain from visiting loved ones in senior living communities, the panic, apprehension and unease creates a vital client service need for real-time information and updates on loved ones.
Statistics show that more than 65 million Americans across three generations – millennials, Gen X and baby boomers – are serving as family caregivers. Providing constant communication is part of the reassurance families need and being able to deliver those updates quickly and efficiently is a value-add for long-term care providers in these client relationships.
“As a veteran of more than 30 years in aging and the longevity economy, this is the most agile team I’ve seen delivering a mobile technology solution to address this growing senior care crisis and provide peace of mind for families,” said Mary Furlong, a successful internet entrepreneur, author and advisor to Outpatient. “Bridging the family caregivers and their loved ones in communities is key during this time when social distancing creates more anxiety and Outpatient has solved that dilemma.”
As of March 18, the Centers for Disease Control reports more than 7,000 cases in the U.S. with 97 deaths. Older adults and those with immunocompromised systems are most at risk. The Outpatient app is available now cost-free to all senior living providers through July 1, 2020. To learn more: Get Outpatient for Senior Living
About Outpatient
Outpatient is an all-in-one digital health mobile application for patient care and health management. The app features group collaboration and communication as a tool for monitoring patient progress and automatic updates. Currently, the application is used by health systems, senior living communities, military medical centers and families with ongoing caregiving needs. There are more than 20,000 health professionals and families across the U.S. using the Outpatient app today. https://getoutpatient.com/
Your responsibility as a health community leader is today much more challenging than it was just 90 days ago. Possibly you didn’t need President Trump reminding everyone that Senior Living communities are at a higher risk of spreading and contracting the Covid-19 virus. Or possibly that announcement helped you by asking everyone to avoid unnecessary visits, and he saved you the need to communicate it. Regardless, your job is harder today and here are a few ideas that can help.
Outpatient generally builds software much faster than most other technology developers in the healthcare industry. We’ve heard from our customers that most of their technology partners send out updates to their software annually. We don’t think that’s a recipe for success for our customers, or us.
As a startup, we’ve been able to be extremely responsive to community needs to quickly solve workplace and home-based challenges. We believe our responsiveness to community feedback has been the critical reason we’ve created an indispensable technology product people love to use.
New technology tools now give senior living community teams an easy way to immediately improve connection with families. And the cost-benefit is so alarmingly positive, it’s a no-brainer for all Executive Directors (EDs) to consider this year.
Over the past six weeks, Team Outpatient has been hitting the road on a conference tour introducing Professional Caregivers and Senior Living Communities to the new Outpatient App.
Last week, we joined two events – CALA Elevate in Monterey and Boomer Venture Summit in Berkeley. These two events were just the latest in a string of several recent events across the country where we Presented, Sponsored, Pitched, and Shared our new Outpatient App – Designed to Simplify Caregiving for Everyone.
We introduced the free version of Outpatient last September (2018). We have continually improved on it with many new features over the last 9 months.
The app is being used right now by more than 5,000 people every week and growing rapidly at about 20%+ per month. During this time, we have heard from countless professional caregivers who asked for something similar that would work in their work environment.
Outpatient for Professional Caregivers
These events were all about sharing our brand new Premium features – designed specifically for Senior Living Communities and Professional Caregivers. We created this version by monitoring care staff workflows in dozens of Assisted Living and Senior Living Communities to observe what they need and lack.
We listened to their frustrations, concerns and requests and built a product to help them.
We’re introducing these premium product features this summer so that Professional Caregivers get even more benefit from Outpatient.
Some benefits of these premium features include:
- Increased productivity with a mobile point-of-care ADL documentation system
- Improved communication with residents and client families at senior care centers
- Happier and more informed communities and clients
- Reduced litigation risk from daily operations
We will continue listening and building and iterating more to help professional caregivers do their job. These are special people who want to help others with heart, skill, and efficiency so they can do more and make a difference. We know they need simpler and more modern tools. We’re building Outpatient for them.
Highlights from the Outpatient tour
CALA Elevate
#CALAElevate
CALA is the California Assisted Living Association and CALA Elevate is their Spring conference. CALA’s mission is “the betterment of Assisted Living, Memory Care, and Continuing Care Retirement Communities”. These are also priorities for Outpatient as a company and we are glad to align our mission with them.
We met hundreds of Senior Living operators and other companies serving the same audience at CALA Elevate.
More information: http://caassistedliving.org/
Team Outpatient at CALA Elevate sharing yummy chocolate truffles and Outpatient app demos to everyone there.
Cypress at Golden Gate won the Outpatient raffle at CALA Elevate. They are a luxurious senior living community located in San Francisco, California.
Silicon Valley Boomer Summit in Berkeley
#SVBoomer
The Silicon Valley Boomer Summit focuses on technology innovation for elder care. Mary Furlong is a long-time steward supporting this movement and puts on an impressive event. We met with industry leaders and discussed how technology can create solutions in this space.
Outpatient pitched the conference in a session on “financial empowerment through social connections”. While not exactly our mission, this definitely aligns well with helping monitor all important activity, including medical, social, and financial.
It’s very important for the industry to recognize how all these elements combine into a better and more well rounded support structure. Outpatient is in a unique position to help all components of better health and human fulfillment.
More info: http://www.boomerventuresummit.com/
Healthcare CEO Council / CareTech Pitch in Louisville, KY
#CareTech
Outpatient was selected as 1 of the 3 finalists for the Louisville Healthcare CEO Council’s CareTech Pitch competition. Louisville is a major healthcare center (Humana, Kindred, Atria Senior Living, Trilogy Health Services, etc.) and has made incredible investments in becoming the home of A.I. — Aging Innovation.
Outpatient Co-Founder and CEO Brian Corey met with CEOs and senior executives from all across the Louisville health landscape. The beginnings of hopefully many great partnerships were created at the fantastic event — Outpatient definitely fills a need that the healthcare industry knows exists.
More information: http://caretechpitch.com/
Acute & Post Acute Summit in St Louis, MO
St. Louis, Missouri is another major healthcare hub and this Summit brings people from all over the country to promote Innovation for Elder Care. Team Outpatient was invited to give a Ted Talk on the personal stories leading to building the Outpatient App.
Peter met with Senior Execs from SSM Health, Ascension Health, The US Health Dept, and the NIC.
Outpatient COO Peter Yewell with NIC Founder and Chairman Robert G. Kramer.
Robert G. Kramer was a Keynote speaker at the summit in St. Louis. National Investment Center for Seniors Housing and Care (NIC) is a non-profit built to enable access and choice. It is a tremendous resource for the industry, almost all data on elder focused healthcare comes from the NIC.
Robert said to Peter after his keynote, “I warmed up for you. You’re going to do great!” It was great meeting him.
Outpatient Co-Founder Peter Yewell presenting at Acute and Post-Acute Summit.
More information: http://www.leadingagemissouri.org/page/2019AcuteandPost
Unique Employee Benefits
#DidYouKnow that one of the biggest challenges facing working adults, and their employers, is Caregiving? In other words, taking care of a family member or close friend. We all know people who’ve been in this situation, if not ourselves. The real impact and scale of this problem, though, may surprise you. Read more below about caregiving and the unique employee benefits to employers…
So, it turns out there’s a high likelihood that if you’re a caregiver, you’re also working full time and have other daily responsibilities as well. The reverse is also true. If you’re a working adult, there’s a good chance you’re currently or have been involved in caregiving in some way. If it sounds crazy to you, ask your friends and co-workers. The numbers don’t lie and they’re astounding.
Several well-known firms have recently published reports on this topic – including Harvard Business School (@HarvardHBS ), AARP (@AARP), Pew (@PewResearch) and the National Alliance for Caregiving (@NA4Caregiving). While there are small variances, they all show the same trend. This is a big problem and getting worse.
Statistics About Caregiving Employees:
Companies are looking at their people and realizing they need support. The risk of not doing so is much worse. In fairness to employers, this hasn’t always been such a dramatic problem. But an aging workforce (i.e. baby boomers) and a super tight job market accentuates the challenge. Add in the female workforce, and you start to see this major trend. Regarding caregivers, women tend to be primary in this role and either way, the impact of job + ‘other job’ is compounded.
Employees Are Caregivers And Caregivers Are Employees
Without tools to help them, employees miss work, pass on career opportunities, and too often drop out of the workforce completely. Obviously, this impacts the talent pool and increases hiring and retention costs dramatically. The studies show that “Presenteeism” costs employers two to three times more than direct medical care! Presenteeism is your mental state in the job, and understandably can be a significant problem in these situations.
Enter Outpatient
The Outpatient App is designed for caregivers, people who are voluntarily helping a family member or a friend. It’s a productivity tool for us to coordinate and manage the logistics and communication of looking after someone.
Companies provide Outpatient for their people to address many of the difficulties of caregiving. The App is very easy to use, and all the information is private, secure, and HIPAA compliant. Here’s a cool part – it’s for you and your families, however, extended or global they might be. Today, there are Outpatient users in all 50 states and 15+ Countries. The modern family is distributed and Outpatient makes it easy to stay in touch.
Features inside the app address the challenges of caregiving head-on. The employee caregiver is then able to manage their family obligations while also maintaining focus at work. Even in the most difficult situations, maintaining partial involvement in the job is far better than the alternative.
In the more routine daily health situations (i.e. daughter’s dentist, son’s nut allergy, husband’s past history), Outpatient is a cinch. How nice is it having all this information in one central place?
It’s like getting a huge chunk of time back in your life and a lot less anxiety.
So many of us are overwhelmed and stressed, Outpatient is a simple answer to many of the problems that employees and employers are facing.
Some of the recent news highlighting this trend:
WSJ: Employers need to address Caregiving Crisis
Forbes: How businesses can support caregiving employees
Inc: Employers are overlooking big workplace crisis
Huffington Post: Caregivers quit jobs
HBS: Managing the future of work
