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Outpatient Blog

Resources for Family Caregivers
Jun 14
1

The Outpatient App & Senior Care Conference Tour

By | Events, Uncategorized | No Comments

Over the past six weeks, Team Outpatient has been hitting the road on a conference tour introducing Professional Caregivers and Senior Living Communities to the new Outpatient App.  

Last week, we joined two events – CALA Elevate in Monterey and Boomer Venture Summit in Berkeley. These two events were just the latest in a string of several recent events across the country where we Presented, Sponsored, Pitched, and Shared our new Outpatient App – Designed to Simplify Caregiving for Everyone.

We introduced the free version of Outpatient last September (2018). We have continually improved on it with many new features over the last 9 months.

The app is being used right now by more than 5,000 people every week and growing rapidly at about 20%+ per month. During this time, we have heard from countless professional caregivers who asked for something similar that would work in their work environment.

Outpatient for Professional Caregivers

These events were all about sharing our brand new Premium features – designed specifically for Senior Living Communities and Professional Caregivers. We created this version by monitoring care staff workflows in dozens of Assisted Living and Senior Living Communities to observe what they need and lack.

We listened to their frustrations, concerns and requests and built a product to help them.

We’re introducing these premium product features this summer so that Professional Caregivers get even more benefit from Outpatient.

Some benefits of these premium features include:

  • Increased productivity with a mobile point-of-care ADL documentation system
  • Improved communication with residents and client families at senior care centers
  • Happier and more informed communities and clients
  • Reduced litigation risk from daily operations

We will continue listening and building and iterating more to help professional caregivers do their job. These are special people who want to help others with heart, skill, and efficiency so they can do more and make a difference. We know they need simpler and more modern tools. We’re building Outpatient for them.

Highlights from the Outpatient tour  

CALA Elevate

#CALAElevate

CALA is the California Assisted Living Association and CALA Elevate is their Spring conference. CALA’s mission is “the betterment of Assisted Living, Memory Care, and Continuing Care Retirement Communities”. These are also priorities for Outpatient as a company and we are glad to align our mission with them.

We met hundreds of Senior Living operators and other companies serving the same audience at CALA Elevate.

More information: http://caassistedliving.org/

Outpatient CEO Brian Corey and COO Peter Yewell with team members offering Outpatient trials at CALA Elevate.

Team Outpatient at CALA Elevate sharing yummy chocolate truffles and Outpatient app demos to everyone there.

Cypress at Golden Gate senior living facility in San Francisco, California won the Outpatient raffle at CALA Elevate. This photo shows the winners with their prize.

Cypress at Golden Gate won the Outpatient raffle at CALA Elevate. They are a luxurious senior living community located in San Francisco, California.

Silicon Valley Boomer Summit in Berkeley

#SVBoomer

The Silicon Valley Boomer Summit focuses on technology innovation for elder care. Mary Furlong is a long-time steward supporting this movement and puts on an impressive event. We met with industry leaders and discussed how technology can create solutions in this space.

Outpatient pitched the conference in a session on “financial empowerment through social connections”. While not exactly our mission, this definitely aligns well with helping monitor all important activity, including medical, social, and financial.

It’s very important for the industry to recognize how all these elements combine into a better and more well rounded support structure. Outpatient is in a unique position to help all components of better health and human fulfillment.

Outpatient COO Peter Yewell speaking at the Boommer Summit in Berkeley, California.

More info: http://www.boomerventuresummit.com/

Healthcare CEO Council / CareTech Pitch in Louisville, KY

#CareTech

Outpatient was selected as 1 of the 3 finalists for the Louisville Healthcare CEO Council’s CareTech Pitch competition. Louisville is a major healthcare center (Humana, Kindred, Atria Senior Living, Trilogy Health Services, etc.) and has made incredible investments in becoming the home of A.I. — Aging Innovation.

Outpatient CEO Brian Corey with Matt Bevin, Governor of Kentucy at CareTech Pitch in Louisville, Kentucky.

Outpatient Co-Founder and CEO Brian Corey met with CEOs and senior executives from all across the Louisville health landscape. The beginnings of hopefully many great partnerships were created at the fantastic event — Outpatient definitely fills a need that the healthcare industry knows exists.

More information: http://caretechpitch.com/

Acute & Post Acute Summit in St Louis, MO

St. Louis, Missouri is another major healthcare hub and this Summit brings people from all over the country to promote Innovation for Elder Care. Team Outpatient was invited to give a Ted Talk on the personal stories leading to building the Outpatient App.

Peter met with Senior Execs from SSM Health, Ascension Health, The US Health Dept, and the NIC.

Outpatient COO Peter Yewell with NIC Founder Robert G. Kramer at Acute & Post-Acute Summit in St. Louis

Outpatient COO Peter Yewell with NIC Founder and Chairman Robert G. Kramer.

Robert G. Kramer was a Keynote speaker at the summit in St. Louis. National Investment Center for Seniors Housing and Care (NIC) is a non-profit built to enable access and choice. It is a tremendous resource for the industry, almost all data on elder focused healthcare comes from the NIC.

Robert said to Peter after his keynote, “I warmed up for you. You’re going to do great!” It was great meeting him.

Outpatient Co-Founder Peter Yewell presenting at Acute and Post-Acute Summit.

More information: http://www.leadingagemissouri.org/page/2019AcuteandPost

Mar 02
2
Unique Employee benefits

Unique Employee Benefits For Caregivers – Outpatient App

By | Employee Benefits, Outpatient App | No Comments

Unique Employee Benefits

#DidYouKnow that one of the biggest challenges facing working adults, and their employers, is Caregiving?  In other words, taking care of a family member or close friend. We all know people who’ve been in this situation, if not ourselves. The real impact and scale of this problem, though, may surprise you.  Read more below about caregiving and the unique employee benefits to employers…

So, it turns out there’s a high likelihood that if you’re a caregiver, you’re also working full time and have other daily responsibilities as well. The reverse is also true. If you’re a working adult, there’s a good chance you’re currently or have been involved in caregiving in some way. If it sounds crazy to you, ask your friends and co-workers. The numbers don’t lie and they’re astounding.

Several well-known firms have recently published reports on this topic – including Harvard Business School (@HarvardHBS ), AARP (@AARP), Pew (@PewResearch) and the National Alliance for Caregiving (@NA4Caregiving‏). While there are small variances, they all show the same trend. This is a big problem and getting worse.

Statistics About Caregiving Employees:

Unique Employee benefits

Companies are looking at their people and realizing they need support. The risk of not doing so is much worse. In fairness to employers, this hasn’t always been such a dramatic problem. But an aging workforce (i.e. baby boomers) and a super tight job market accentuates the challenge. Add in the female workforce, and you start to see this major trend. Regarding caregivers, women tend to be primary in this role and either way, the impact of job + ‘other job’ is compounded.

Employees Are Caregivers And Caregivers Are Employees

Unique Employee benefits

Without tools to help them, employees miss work, pass on career opportunities, and too often drop out of the workforce completely. Obviously, this impacts the talent pool and increases hiring and retention costs dramatically. The studies show that “Presenteeism” costs employers two to three times more than direct medical care! Presenteeism is your mental state in the job, and understandably can be a significant problem in these situations.

Enter Outpatient

The Outpatient App is designed for caregivers, people who are voluntarily helping a family member or a friend. It’s a productivity tool for us to coordinate and manage the logistics and communication of looking after someone.

Unique Employee benefits

Companies provide Outpatient for their people to address many of the difficulties of caregiving. The App is very easy to use, and all the information is private, secure, and HIPAA compliant. Here’s a cool part – it’s for you and your families, however, extended or global they might be. Today, there are Outpatient users in all 50 states and 15+ Countries. The modern family is distributed and Outpatient makes it easy to stay in touch.

Features inside the app address the challenges of caregiving head-on. The employee caregiver is then able to manage their family obligations while also maintaining focus at work.  Even in the most difficult situations, maintaining partial involvement in the job is far better than the alternative.

In the more routine daily health situations (i.e. daughter’s dentist, son’s nut allergy, husband’s past history), Outpatient is a cinch. How nice is it having all this information in one central place?

It’s like getting a huge chunk of time back in your life and a lot less anxiety.

So many of us are overwhelmed and stressed, Outpatient is a simple answer to many of the problems that employees and employers are facing.

Some of the recent news highlighting this trend:
WSJ: Employers need to address Caregiving Crisis
Forbes: How businesses can support caregiving employees
Inc: Employers are overlooking big workplace crisis
Huffington Post: Caregivers quit jobs
HBS: Managing the future of work

Feb 11
0

Update: This Release is All About You and Your Tribe

By | New Features | No Comments

We are hard at work at Outpatient adding new features to our app that are all about you, the caregiver, and your Tribe.

The Numbers for Caregivers

16.6% of Americans or at least 39.8 million caregivers provide care for an adult (age 18 or older) with a disability or illness, according to the National Alliance of Caregiving and AARP.

The AARP has said, “many caregivers put their own health and financial security at risk for the sake of their loved ones. They often feel isolated at work or in their communities, unsure of where to go for resources or support”.

Our goal is always to simplify the Outpatient Health experience for patients and families. We also aim to make your life easier and healthier.

New Updates

Here are some new updates and features that we want to share to help achieve that:

Our Pass the Torch feature in action in the Outpatient app.

Pass The Torch: We know the life of a caregiver is stressful and sometimes you need a hand. Our new feature, Pass The Torch, gives Mom the Caregiver a break. Now she can use the Outpatient App to make another person in her Tribe a Champion, and take a much needed respite. Periods of respite are healthy for caregivers and are important to maintain your own well-being as one.

My Health Wallet: There is nothing worse than needing your health information and realizing you left your insurance card or doctor information at home. Move all your health history into a consolidated and secure Health Wallet with Outpatient. Manage Medications, Medical Teams and Insurance all in one place. Secure and easy to access with all the information needed at your fingertips.

Direct Messaging: We are excited to add Direct Messaging as a feature in the Outpatient app. You can now message one individual person in your group for sensitive conversations or messages relevant to just that person. Check up on someone in your Tribe easily within the Outpatient app.

Download Outpatient today!