Last week, Outpatient App headed down to New Orleans for the 93rd Aerospace Medical Association conference. This conference is mostly a US Air Force Medical event, but also features Military Health leaders from all over the world. For example, we spoke with teams from the UK, Germany, Spain, France, Italy, Mexico, Australia, Japan and several others.
In talking with each country about the challenges they face inside their health systems, it was surprisingly consistent across the board. Each military health system struggles with legacy backbone systems that restrict modern technology data integration and lack simple front end user access. Events like AsMA really emphasize that the pain points we solve extend literally across the globe.
For this event, we also recruited a talented young group of college interns to assist our exhibitor booth sponsorship. Emilia, Olga, and Cornell were fun, engaged and quickly adapted to learning a pretty unique focus area – that being military health. It was also fun watching military veterans shift to asking them about their interests.
Emilia said, “Hearing about the challenges that these healthcare professionals face showed me that Outpatient is something that is both necessary and wanted by the industry.” and Cornell added, “Internships are usually boring and information-laden. This was a different experience altogether. I was able to flex my marketing muscle as well as get a feel for what working here would be like. We even joined a company Stand-Up meeting right there in the booth and it felt like a virtual family reunion”
Emilia talking with Rene Lingscheid from the German Airforce
While the global presence here is interesting, The AsMA Conference features US Air Force leaders and retired veterans still involved. We demoed the latest additions to the Outpatient App platform, including the Virtual Consult system and the automated Scheduler tool now in use. It was timely too as we’ve recently introduced several new features across them.
If you think of all healthcare actions as an intelligent checklist of “To Do’s” based on data, Outpatient App digitizes these checklists and automates the steps through them. The core super power is simplifying the logistics of tracking, communicating and confirming the entire workflow of these actions. As an elegant and simple front end to these legacy backbone systems, you can see how it’s been quite successful with our military customers and sponsors.
Another hot topic that continues to surface at every conference and just about every meeting – Occupational Health. We talked with several Commanders and leaders interested in applying our system to track and manage Occ Health steps across military installations. This would apply not just to Active Duty, but also Civilian Employees (i.e. Pilots, Fire Fighters, Mechanics, etc). Interestingly, we have prototyped a solution and presented the concept for multiple groups, including JBSA. It is so frequently suggested that eventually we’ll make it happen.
The US Air Force was our first customer and continues to be a big champion even as we branch out. One of the fun parts of this conference is observing them all working together. They’re not just co-workers, but also a tight knit group with a common mission. AND many of the USAF leaders have “Call Signs.” Think of the movie Top Gun with “Maverick” and “Iceman”. Well it’s definitely real and we get to work with several – MOTOR, BENT, Trauma, TICTAC, SWIPE and EVIL just to name a few. I learned that not all are full caps however, and I don’t fully get how all that works just yet. 🙂
