PHA & MHAASSESSMENT TO CLINICAL REVIEWA conversation in.
Clinical action out.
Guide service members through PHA Part A naturally, adapt follow-up questions in real time, and give medical teams one centralized path to review PHA and MHA findings.
Part AC1Mental health
reviewC2Provider decision
support
Since your last PHA, have you had any new health conditions?
I was diagnosed with high blood pressure.
Are you still receiving treatment or follow-up care?
Yes. My provider checks it every three months.
Thanks. Any side effects from your medication?
From first response
to provider decision.
One workflow carries context forward, so members answer clearly and providers review efficiently without losing the source record.
Approachable screening
Sensitive questions become a guided, supportive conversation.
↗
Adaptive follow-up
Relevant questions appear from each response—not from a generic script.
↗
Complete capture
Required sections, progress, and source responses stay organized.
↗
Centralized review
PHA and MHA risk, findings, and referrals arrive in one clinical queue.
↗Since your last PHA, have you had any new health conditions?
I was diagnosed with high blood pressure.
Are you still receiving treatment or follow-up care?
Yes. My provider checks it every three months.
Thanks. Any side effects from your medication?
The form becomes
a conversation.
Members type or speak naturally while Outpatient AI keeps the assessment structured, complete, and ready for secure clinical review.
- ✓Natural language input
Answer in familiar words instead of navigating repetitive form logic.
- ✓Responsive guidance
Follow-up questions clarify the individual response without losing momentum.
- ✓Visible progress
Members always know what is complete and what remains.
Every signal.
One review path.
Providers compare risk, inspect the member’s source responses, review AI-assisted findings, manage referrals, and make the final determination.
One record.
Three connected decisions.
Part A, mental health review, and provider determination remain connected to the same source-grounded workflow.
AMEMBERPHA Part A
Guided conversational intake captures complete, structured responses.
C1MENTAL HEALTHMHA review
Risk indicators and relevant responses are visible in clinical context.
C2PROVIDERFinal review
The provider verifies findings, referrals, and readiness determination.
AI assists.
Providers decide.
01 / VERIFIED SOURCESource-grounded
Every summary and signal remains traceable to the member’s submitted responses.
02 / DECISION SUPPORTDecision support
AI organizes the work and highlights context; it does not make a clinical determination.
03 / PROVIDER AUTHORITYProvider controlled
Attestation, referral handling, and readiness decisions stay with the medical team.